Claims Management
10
EM
Edwin Mwangi
Agent
Claims paid (MTD)
KES 1.35M
▲ vs KES 1.6M last month
Avg. resolution
4.2 days
▲ −0.8 days
Fraud rate
3.1%
▲ −0.4%
Loss ratio
17.3%
Claims paid — KES millions
Fraud flags by month
Feb
2
Mar
3
Apr
1
May
4
Jun
3
Jul
5
Open fraud register →
Paid & approved claims
Claim
Client
Product
Amount
Status
Action
CLM-086
Faith Njeri
Health
KES 34,000
approved
Open
CLM-085
Beatrice Wangari
Life
KES 500,000
paid
Open
Claims queue
My assignments
Fraud flags